The Art of Smart Hiring: Trust Over Experience

Valere
5 min readDec 1, 2023

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Have you ever questions your hiring methods? Do you want to learn a fool proof way of hiring an expert team? Come read our CEO and Founder’s thoughts on the art of smart hiring. Learn how to weed out the bad seeds from the first interaction!
Valere’s CEO Shares His Secrets on Hiring Smart

By: Guy Pistone

In the business world, hiring can be a formidable challenge, especially for startups. Early hires are pivotal, shaping company culture and values. This isn’t only a startup issue; it’s crucial for businesses of all sizes, as a team of underperformers can hinder achieving goals.

  • Impact of Early Hires: Initial hires significantly influence company culture, particularly in smaller teams.
  • Universal Business Challenge: This issue extends beyond startups to medium and large businesses.

Reflecting on Hiring Missteps

My own hiring journey has been marked by errors, often choosing expertise over equally crucial soft skills.

  • Overvaluing Expertise: Focusing too much on professional skills and not enough on trustworthiness and team spirit.
  • Neglecting Soft Skills: Underestimating the importance of being a reliable team player.
Who would have thought trust was more important than experience? Does that mean you can hire someone with 0 experience but who’s very trustworthy? Not so much, keep reading to find out how to balance these two key elements of the hiring process.
Striking the Right Balance: Expertise and Soft Skills in the Hiring Process

Trust: The Cornerstone of Effective Hiring

Experience, while essential, should not overshadow trustworthiness and the ability to be a valuable team member.

  • Reliability: Trustworthy individuals demonstrate responsibility, often going above and beyond in their commitments.
  • Growth Mindset: Willingness to learn and adapt is key, aligning with the company’s values and inspiring others.

The Limitations of Experience

Experience is valuable, but without trustworthiness and team spirit, it has limited impact.

  • Real-World Example: In startups, hiring experienced directors who fail to integrate their expertise into company processes can be counterproductive.
  • Experience vs. Integration: Highlighting the necessity for experienced hires to actively integrate their skills into company processes to drive collective success, rather than working in isolation.
  • Cultural Fit and Contribution: Stressing the importance of not just experience but also the ability of an individual to contribute to the team’s spirit and uphold the company’s cultural values.

Hiring Scenarios: Trust vs. Experience

Given a choice between a highly trusted candidate with moderate experience and a highly experienced but moderately trusted candidate, the former is often a more reliable choice.

See how this simple graph shows different options when it comes to hiring. The best combination would be high trust, high experience. Keep reading to find out how to really master the art of smart hiring.
Navigating the Hiring Matrix: Prioritize Trust and Experience for a Winning Team

Team Dynamics: A Sports Analogy

In sports, trust and consistency in players are more valuable than sporadic brilliance, reflecting similar dynamics in business teams.

  • Consistency Over Flash: In sports, a player’s steady trust and consistent performance are more valuable than unpredictable moments of brilliance, mirroring the need for reliable team players in business.
  • Team Dynamics: Just as a cohesive sports team thrives on trust and consistent contributions from its players, a business team similarly benefits from members who can be relied upon to deliver steady results.

Understanding Employee Tiers

Employees can be categorized into three tiers based on their performance and impact.

  • Level 1: Reliable, excelling in their roles.
  • Level 2: Not only excel but also proactively seek efficiency in their workflow.
  • Level 3: Combine Levels 1 and 2 traits, positively influencing colleagues and boosting overall team performance.

Hiring Strategies at Valere

We employ unique strategies, including reaching out to past colleagues and a comprehensive six-month evaluation period. Regular adjustments and provision of resources ensure our employees thrive and contribute effectively.

  • Valere’s Proactive Hiring Approach: Leveraging unique strategies such as direct outreach to past colleagues and enforcing a rigorous six-month evaluation period to ensure a deep understanding of new hires.
  • Resource Allocation for Success: Committing to regular adjustments and providing ample resources to support and enhance employee performance and satisfaction.

The Essence of Your Company

Your company is more than a concept; it’s defined by the people who drive it. Fine-tuning your hiring process is key to building a successful team. Stay ahead in the dynamic world of hiring and team management.

  • Defining Your Business Through People: Recognizing that the true essence of a company is the collective spirit and contributions of its people, not just the business model or products.
  • Continuous Improvement in Hiring: Emphasizing the importance of refining the hiring process as a critical factor for building and maintaining a successful, dynamic team.

Work with Valere

At Valere, we understand that the foundation of any great technology company is its team. That’s why we’ve created a best-of-both-worlds approach in technology development. Our hybrid framework is designed to deliver exceptional cost value without compromising on excellence. This is made possible through our unique composition of U.S.-based oversight, which brings with it a wealth of expertise and ensures quality control, fully integrated with the robust capabilities of our in-house nearshore and offshore offices.

With a strong team of over 175 dedicated professionals and domain experts, we are at the forefront of end-to-end digital transformation. We specialize in crafting custom AI-enabled solutions that not only meet but exceed our clients’ expectations. Our commitment to quality and efficiency is unwavering, and we achieve this through continuous process optimization. This ensures that every project we undertake is managed with the highest standards of efficiency and delivered with superior quality.

Our unified culture is the thread that connects our diverse team, enabling us to work seamlessly across different time zones and geographical locations. We maintain rigorous hiring standards to ensure that every member of our team, whether they’re in the U.S. or at one of our global offices, shares our values of trust, dedication, and excellence.

At Valere, we don’t just build solutions; we build relationships! We understand that our clients entrust us with their visions, and we honor that trust by delivering products that are not only technologically advanced but also strategically sound. By choosing Valere, you’re not just choosing a service provider; you’re choosing a partner dedicated to propelling your business into the future with innovative solutions that stand the test of time.

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Valere is an award-winning digital transformation, innovation, and software development company. As an expert-vetted, top 1% agency on Upwork, Valere has re-invented the way software design and development agencies operate — mitigating issues related to communication and process inefficiencies while partnering with clients to architect the right solution for the right problem.

Valere utilizes emerging technology in machine learning (ML) and artificial intelligence (AI) to enable startups and enterprise businesses alike to execute, launch, and scale their vision, transform organizations, and build something meaningful.

Valere has built over 300 successfully launched applications –ranging from startups to Fortune 500 companies! Valere has experience developing for both consumer and B2B audiences across a myriad of verticals such as healthcare, finance, sports, fitness, education, and more!

Valere has a successful track record of building applications that have yielded millions in revenue, downloads, and Venture Capital — while also getting apps featured by the New York Times, Apple App Store top featured apps, TechRadar and Google Play Store top featured apps!

The Valere team consists of expert engineers, project managers, designers, and quality assurance specialists, with offices in the United States, India, Croatia, Peru, and Uruguay.

Schedule a call with us today to learn how we can help your team create the perfect software or application that can Accelerate Your Business Goals!

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Valere
Valere

Written by Valere

Valere is an award-winning digital transformation, innovation, and software development company. Expert-vetted, top 1% agency on Upwork.

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